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Terms and Conditions


1. About us and about this document

www.ecocartspa.it is a site operated by

Ecocart S.p.A.

Viale Biagio Accolti Gil 19

70123 Bari / Italy

Tel +39 080 5361828

Our VAT number is 03859340725.

This is the trading address for our online shop and any queries or enquiries should be addressed to milco@ecocartspa.it

These terms and conditions apply to all sales made to you via this website.

By placing an order you are deemed to have accepted these terms and conditions.

Please note: we only accept orders from business customers with a VAT No.


2. Price, Delivery charges, Payment methods

All prices are quoted exclusive of VAT (where applicable). We reserve the right to amend prices without notice from time to time.

The total cost of your order is the price of the products ordered plus delivery charges.

The price for the products shall be the price set out in our current main catalogue or on our website. From time to time we may run promotions offering discounts on the published prices.

Full payment must be made prior to despatch of the products, by bank wire or credit card.

We accept all major credit cards. In the event of non-authorisation of payment by your card issuer you will receive an on screen notification and your order will not be processed. We cannot accept liability for any losses or costs incurred or sustained by customers who transmit credit card information (See our Privacy Policy).


3. Delivery

Any dates specified by us for delivery of products are intended to be an estimate and time shall not be of the essence or be capable of being made of the essence in relation to delivery.

No deductions or costs can be claimed for late delivery.

We reserve the right to make delivery by instalments and to invoice for each instalment separately.

Our financial liability for failing to deliver the full quantity of Products ordered shall be limited to making a further delivery to complete the order or, at our option, issuing a credit note at the pro rata Contract rate against any invoice raised for such products.

The products will be at your risk from the time of despatch.


4. Bespoke Products

Before Bespoke Products are supplied, proofs will be submitted to you for approval. Once proofs have been approved, further alterations will be at our discretion and subject to you accepting our further charges in relation thereto.

If we are asked to prepare proofs which contain images or text which we consider to be unacceptable, including those which are obscene or incite violence or racism or which may offend against any applicable laws or codes, we may terminate the contract. In these circumstances, we reserve the right to charge a reasonable fee for the work carried out prior to the termination.

All printer’s type blocks, dyes, plates, moulds and tooling used in any manner in the manufacture of Bespoke Products will remain our property.

Personalised, printed and made to order items are non refundable and can not be returned to us.


5. Tolerances/Claims

The seller will be deemed to have fulfilled the contract if

1) the size has a variation of up to 20%,

2) the gauge has a variation of 10% from that specified.

Bespoke Products will comply with their description and the proofs, save that the products delivered may differ slightly as to colour and dimensions. Bespoke Products may also differ from the same or similar Bespoke Products ordered at a different time.

Claims for any defect in the goods supplied must be made in written within 8 days of the date of invoice. In the absence of any claim within that time the buyer will be deemed to have examined the goods and accepted them as in good condition and free from defects.


6. Risk/Title

Ownership of the goods shall not pass to you until we have received in full (in cash or cleared funds) all sums due to it in respect of the products and all other sums which are due to us by you on any account.


7. Returns Policy

You have the right to cancel the contract at any time up to the end of 14 working days after you receive the goods, providing the goods have not been fitted or modified in any way and providing they are returned with the original packaging and providing the goods are in a resalable condition.

In this case you will receive a full refund of the price paid for the products in accordance with our Refunds Policy.

To cancel a Contract you must inform us by sending a letter to: Ecocart S.p.A., Viale Biagio Accolti Gil 19, 70123 Bari / Italy. Please specify:

- Order no.

- Bank details for the refund of the price paid for the products (shipping costs excluded)

You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk, to the following address: Ecocart S.p.A., Viale Biagio Accolti Gil 19, 70123 Bari / Italy.

Once you have notified us that you are cancelling the contract, we will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods only, and not for the packing and shipping costs, only after the cancelled items have been received in good condition by us.

Personalised, printed and made to order items are non refundable and can not be returned to us.


8. Governing Law

These terms and conditions shall be governed by and construed in accordance with Italian Law and all parties shall submit to the exclusive jurisdiction of the Italian Courts (Bari).


9. Data Protection

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our website (see our Privacy Policy).